← All services IT Support & Consultation

An IT partner on call,
without a full-time team.

Ongoing technology support and advice for organisations that need a reliable IT partner without the cost of hiring full-time staff.

What’s Included

What you get with it support & consultation.

Technology Consultation & Planning

Practical advice on what technology your organisation needs.

Software Troubleshooting & Support

Help when your software is not behaving.

Digital Strategy Advice

Guidance on how to use technology to grow.

Staff IT Training

Help your team get comfortable with the tools they use.

Monthly Retainer Packages

Predictable monthly support, in the size that suits you.

Packages

Basic Retainer

5 hours of support per month, email assistance.

Standard Retainer

8 hours per month, phone and email support.

Premium Retainer

20 hours per month, priority response times.


Problems We Solve

Where this service helps.

01

No one to call when technology breaks

A retainer gives you a reliable contact for troubleshooting, so problems get attention.

02

Staff who are unsure of their tools

IT training helps your team use the systems you already pay for.

03

Not knowing what technology to invest in

Consultation and planning help you decide what you need, and what you do not.


Benefits

Why clients choose it.

01

No full-time hire needed

Access to IT support without the cost of a permanent team member.

02

Predictable support

Monthly retainers in three sizes, so you know what you are getting.

03

Advice that fits you

Practical guidance for businesses, schools, and entrepreneurs in Ghana.


Our Process

How IT support works

A short path from first conversation to support you can rely on.

01

Consultation

A free call or meeting to understand your situation.

02

Proposal

A proposal and quotation sent within 48 hours.

03

Ongoing support

Support delivered under the retainer you choose.


Pricing

Quoted to your scope.

Pricing Custom quote

Retainer packages are offered in three sizes. Tell us what you need and we will recommend one.

  • Free consultation first
  • Proposal and quotation within 48 hours
  • Project work paid in stages; support retainers shown separately
  • 30 days of free support after launch

Questions

Frequently asked questions.

Basic is 5 hours of support per month with email assistance. Standard is 8 hours per month with phone and email support. Premium is 20 hours per month with priority response times.

Retainers are our ongoing support option. For consultation, planning, or training, book a free consultation and we will advise on the best way to work together.

Yes. Staff IT training is part of our IT support and consultation service.

Book a free consultation. We will understand your needs and send a proposal and quotation within 48 hours.

Next step

Ready to talk about your project?

Free consultation. A proposal within 48 hours.